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With our new intelligent 24/7 Connected Services we can now better predict, maintain and take action before breakage. For you it means improved safety, full transparency and ease of mind, because if something would happen, we’d already know.


Using the latest technology, the elevators and escalators can now speak their minds and keep technicians one step ahead of what’s happening. The result? Fewer faults, faster repairs and more peace of mind for you.


Elevators and escalators are on duty 24/7 and so are we. If a problem occurs, detailed information tells us what’s causing the issue and how urgent the matter is. By keeping constant watch 24/7, we can respond quickly in case of sudden failures.


If critical faults are detected and technicians alerted, you’ll be informed immediately. When you’re fully aware of what’s going on, you can plan ahead and budget for future maintenance needs.


lucky365 Agent 24/7 Connected Services keep you informed of your elevator’s and escalator's condition round-the-clock.


All the data from the elevator is processed by an advanced analysis system. If the system identifies the need for maintenance, it either alerts a technician immediately, or contacts technical support or customer service, according to how critical the problem is.


We will send you clear notifications and report all of the actions we take. When you’re fully aware of what’s going on, you can plan ahead and budget for future maintenance needs.


Get to know our maintenance services and find out more about the solutions available.


You can use the form below to tell us more about how we can help you. One of our team will be in touch as soon as possible.


How can we help you? *|I am interested in a lucky365 Agent product or service|I want to contact lucky365 Agent customer service


My query is about *|Maintenance services|Ongoing project|Invoices - New equipment/modernization|Invoices - Maintenance/Spare parts|lucky365 Agent digital tools |A complaint|Feedback about lucky365 Agent|Other

My query is about *|Installing new equipment in a new building|Installing new equipment in an existing building|Repairing or upgrading existing equipment|New maintenance contract|24/7 Connected Services|Other
Equipment/service type *|Elevators|Autowalks|Escalators|People Flow planning services |Multiple/other
Building type *|Residential|Office|Retail|Hotel|Leisure, education, special buildings|Medical|Public transportation and airports|Marine (e.g. vessels or offshore installations)|Other
My role|Architect|Builder|Resident|Housing board member|Facility manager|Building owner|Developer|Technical consultant|Government & municipalities|Building manager|Other

Please notice, that when you submit this form, we will be collecting your personal data. For more information about personal data processing, please see our Privacy Statement.

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